Lawrence Dy of Dycor Realty Inc. said: I am highly satisfied with the service and communication I received during the escrow period. Thank you.
Barry Pilger of Stafford Real Estate said: Jason Whitehead and his team pursued this loan with a vengeance. His tenacity paid off. He handled this first time home buyer with gentle confidence. Two thumbs up!
Afton Miller and Pam Curtis of Coldwell Banker said: Jason Whitehead and Alexis Abalos were wonderful. Short sales are frustrating these days and they just went with our time frames after the short sale was approved and performed marvelously - they could have closed the loan earlier due to their efficiency but the seller's side was not ready.
Bridget Fanning of Keller Williams Metro said: Jason Whitehead and his team is one of the few lenders out there that can actually close deals when he says he will!
Christian Vantlvie of Century 21 said: Great Job Jason and Alexis! I represented the seller in the transaction and Jason gave me the confidence the escrow was going to close. They gave accurate expectations of how long it would take whether good or bad. We had a successful closing of a short sale and I know all parties in the transaction were extremely happy with the outcome.
Loan Chau of Cali-Land, Inc. said: You guys did great so I cannot think of anything for you guys to improve on. Keep up the awesome work!
Dustin Holzhausen of Heritage Properties said: Excellent work closing a tough deal - will be using your services in the future!
Art Guaracha of McMillin Realty said: Par excellence. Nothing more to say. "TOP NOTCH."
Brooke Chambless of RC Realty of San Diego said: Jason Whitehead and Alexis Abalos were great for pushing at the end and making it all happen ahead of schedule - Great Job!
Maureen Millman of Willis Allen Real Estate said: Dear Jason and Alexis, Thank you so much for doing such a great job for my buyers, Gordon and Karen Bishop. They did "shop around" and ended up with the best choice to get the job done. I have been in the business since 1979, have worked with a number of lenders over the years, and you are right up there with the best of them. Everything went very smoothly with and we closed in right on time. You have since closed a loan for the Alt_____'s, who called you on my recommendation. I will continue to recommend you to my clients and other agents. Thank you again.
Norma Flores of Pinnacle Estate Properties said: I will be looking forward to work again with Jason Whitehead and Alexis Abalos again.
Steven Kim of Ed Park & Associates said: Jason Whitehead and Alexis Abalos have an excellent level of communication and response time which is the most important part of loan processing. I would highly recommend them for any loan needs.
Bobby Martins of Keller Williams Realty said: Jason Whitehead and Alexis Abalos were extremely knowledgeable and professional. They helped to make the process smooth and stress-free for the buyers. It was a pleasure working with them!
Helen Howard of North County Associated Brokers said: Well above average on all counts. Jason Whitehead and Alexis Abalos were always one step ahead of my questions and made me feel confident that we would close this complicated loan.
Martha Romo of McMillin Realty said: Although, I did not have the need to speak to you during the transaction, the buyers agent would always respond to my lenders questions immediatelly. I am sure it is because you were there to answer his questions.
Good Job!!! Thank you Jason Whitehead and Alexis Abalos.
Max and Edith Ricketts of Nalod-Ricketts Realty said: Excellent processing. Great communication. Escrow was able to close early.West End Mortgage Group has provided our clients with excellent, timely professional assistance. We highly recommend them.
Bryan Garrity of Garrity Group-Realty Executives Advantage said: Charman Stevens was an excellent Loan Officer. I loved her. Very professional, very polite, on top of every detail of the transaction. I am VERY impressed with her and she does represent West End with the highest degree of professionalism and expertise. Charman was a life saver, deal saver and for that I am very grateful.
Larry Cline of Willis Allen Real Estate said: Jason's and Alexis' knowlege and communication made what others might have labeled a 'difficult close' both smooth and seamless. Every detail was looked after and my client was treated with respect and concern for her best interests. We closed on time with terms that were better than we were expecting. Others say they give 'good service', but Jason Whitehead and Alexis Abalos delivered. Thanks.
Ron Tanzman of Rodeo Realty said: Jason Whitehead and his team did an exceptional job on this difficult file! They saved this from falling out of Escrow and made this deal happen. They called often and provided us with up to date status's so we can be aware of where we are. They never exxagerated or told us what we wanted to hear. Very Professional and knowledgeable in their field, my office will definitely be referring more clients.
Shaun McKay of Fieldstone Homes said: I was very pleased with Jason Whitehead and Alexis Abalos on our transaction that recently closed.
Carmela Etgar of First Team Realty said: I am highly satisfied with the service and level of communication during escrow with Jason Whitehead and Alexis Abalos - will recommend them in future.
Carolina Jaurez of GoBanc Real Estate said: It is a great pleasure to have someone that knows what they are doing and being able to deliver what has been promised. I will recomend you any time. Thank you Jason Whitehead and Alexis Abalos.
Richard Lara of Mission Center Realty said: I am thoroughly satisfied with Jason Whitehead and Alexis Abalos. I will refer clients and friends their way.
Zulema Maldonado of Prudential California Realty said: Jason Whitehead and Alexis Abalos were quick and efficient during the whole transaction. I did not speak with him at all. I represented the seller. They closed the loan within 2 weeks before schedule and this transaction was a short sale where the lender gave the approval to close within 30 days; they were able to close within the same month we got the approval. I never talked to them but their job performance speaks for itself. Well Done !!!! Thank you!
Bridget Fanning of Keller Williams said: Jason Whitehead and Alexis Abalos were great! They were able to close escrow early! In this market, that's very impressive!
Thomas Brooks of Weichert Realtors Elite said: My overall level of satisfaction with Jason Whitehead and Alexis Abalos was great. I will very likely recommend West End Mortgage Group to my colleagues and friends.
Ron Drake of Universal Property Company said: Jason Whitehead, Alexis Abalos and West End Mortgage were outstanding throughout the entire process. They kept everyone up to date the entire escrow. No surprises, just a smooth escrow.
Kevin Dunn of Rincon Real Estate Group said: Jason Whitehead and Alexis Abalos could not have done a better job for our transaction. The buyer went through multiple lenders who did not perform. I convinced the seller to give West End Mortgage a chance to qualify and close the loan for the buyers before we canceled them. Not only did they qualify them, but we closed escrow in three weeks! I would recommend Jason, Alexis, and West End Mortgage to any buyer, sellers, or peers in the industry!
Kimberly Platt of Willis Allen Real Estate said: Charman Stevens was one of the BEST mortgage consultants that I have worked with! She was on top of the transaction and had above-average customer service! Even though I represented the seller, Charman kept us in the loop and was sensitive to our time frames. We had a minor glitch with getting an FHA appraisal ordered and Charman went above & beyond the call of duty to get the FHA Case # released from the lender in a previously cancelled sale! She is knowledgeable and efficient! I hope to recommend her to my buyers in the future!
Jeff Duran of Sapphire Realty said: Thank you Jason Whitehead and Alexis Abalos. I will recommend West End Mortgage Group in the near future.
Greg Cummings of Re/Max Real Estate said: If Kristen Nicholl says she can make it happen...it will happen! She is extremely knowledgeable of all the facets of a Real Estate transaction...not just the loan side like so many lenders. Honest, friendly and always in communication with everyone involved in the transaction. On a scale of 1 to 10 Kristen is a 12!
Teri Hill of Hill & Hill Realty said: I've come to expect the best from Kristen Nicholl!!
Antoinette Embry of Pacific Pinnacle Real Estate said: Kristen Nicholl is a dream to work with. Her attention to detail and superior communication skills with me, the buyers, and even the seller's agent keep everyone calm, on track, and moving forward. I've never worked with a loan officer who is a master at ALL the important facets of a transaction, until Kristen. She sets the bar very high.
Susan Gedestad of Keller Williams Realty said: Jason Whitehead and Alexis Abalos followed through to the end whith what was a challenging short sale. I appreciated their persistance.
Kathleen Bailey of Pacific Sotheby's International Realty said: If there had been a category "Off The Chart" to describe Jason Whitehead and Alexis Abalos, I would have chosen it. Jason and Alexis were by far the best mortgage consultants I have ever worked with. They were responsive, professional, hard-working, knowledgeable, and great communicators with myself and my clients. They were very pleased with them.
Kaili Richards of K2 Realty Solutions said: I am highly satified with the results of working with Jason Whitehead and Alexis Abalos of West End Mortgage Group. I look forward to our next escrow together.
Jim Fishinger of Excel Properties said: Jason Whitehead and Alexis Abalos did a great job of delivering what they promised on a timely basis.
Jeff Bania of Sun & Sea Realty said: Jason Whitehead and Alexis Abalos went well above what I expected in customer service. Great communication and attention to our specific needs.
Ricardo Maravilla of Coldwell Banker said: Great Job Mirna Rios! My client is very happy.
Patty Doyle of Realty Connex said: Jason Whitehead and Alexis Abalos were awesome; you did what nobody else could, thanks for your attention to detail, your effort to our specific needs and my buyer was overjoyed!
Antoinette Embry of Pacific Pinnacle Real Estate Services said: Buyers--You couldn't be in better hands. Kristen Nicholl has a knack for explaining the loan process and your options clearly and concisely, and her customer service level is an A+.
Buyer's agents--Working with Kristen is a dream. She stays several steps ahead of the curve so that there are no surprises. The buyer is informed of everything in advance so they seem to glide through the process. It's a relief to not have to micro-manage the loan part of the transaction.
Seller's agents--Kristen does extensive work with buyers before they write an offer. Her pre-approvals will likely include DU Approval, which is why deals with her go so smoothly. She will keep you and informed every step of the way, and she is highly focused on keeping contractual timeperiods and contingency removals running ahead of schedule.
Ginny Ollis of Coldwell Banker (listing agent) said: I did not work with her, but her agent is a superior agent and Kristen Nicholl lived up to her advance advertising.
Susan Hetrick of Exit Realty Select said: Communication is a huge deal for me when working with a lender and Kristen Nicholl didn't miss a beat!
Alicia Brana of Coldwell Banker said: You were fantastic Kristen Nicholl! Very professional! I will highly will recommend you!
David Kornbluth of Zip Realty said: Jason Whitehead and Alexis Abalos were able to fund a loan with litigation and a low owner occupancy ratio in a condo complex. The rate/terms were also very good!
David Baum of McConnin & Company said: Jason Whitehead and Alexis Abalos did a phenomenal job on a challenging loan and closed on time as promised! Doing loans in Downtown San Diego is very challenging with all the related issues associated with new high rise buildings including owner occupancy and defect litigation issues in nearly every building. Jason and Alexis gets it done! Great Job and Thanx!
Neil McDermott of Hilton & Hyland Properties said: Dear Jason and Alexis,
This was a complicated deal - one that several other lenders turned down. But, Jason and Alexis with their knowledge of the property and experience, were able to make it happen. He is THE MAN in the eyes of my buyer and myself. Jason, I will definitely be recommending you to other clients in the future. Thanks. Sincerely, Neil McDermott
Carolina Juarez of GoBanc Real Estate said: I am happy to have West End Mortgage Group as my preferred loan specialist. It means a lot when there is knowledge, urgency and professionalism to me. I will recommend them any time.
Rafael Bautista of Utopia Real Estate said: I thoroughly enjoyed working on this transaction with Jason Whitehead and Alexis Abalos, whose efficiency is incredible. We were caught in an escrow that was ready to close and their expertise made it so that the transaction was fluid and professional.
Janice Barron and Emma Lefkowitz of Quality First Real Estate said: Jason Whitehead and Alexis Abalos are extremely professional and courteous. We enjoyed working with them because of their efficiency and getting the job done. Thank you.
Peggy Fuson of Allison James Estates & Homes said: My clients and I were very pleased with Jason and Alexis's professionalism & performance and would not hesitate to recommend them to others. I look forward to doing business with Jason Whitehead and Alexis Abalos again!
Juan Gamboa of Coldwell Banker said: Mirna Rios is one I would use in the event I need a mortgage.
Kathy Higgins of Century 21 1st Choice said: This buyer encountered numerous challenges and escrows on her journey to home ownership, but Kristen Nicholl hung in there and gave 110% to help try and close the deals.
Debbie Toon of Aloha San Diego Properties said: Jason Whitehead is an excellent mortgage consultant. I recommend him and Alexis Abalos to all of my clients regardless of the type of loan sought. They are very communicative throughout the transaction and I am always confident the loan will close on time. I also use them for my personal loans and have the utmost confidence in them to provide my clients with excellent service. They start working at the break of dawn! Thank you!
Sonya Carter of Abbott & Associates said: My client was ecstatic........a happy client is a happy realtor! Thank you Jason Whitehead and Alexis Abalos.
Juan Gamboa of Coldwell Banker said: Mirna Rios went well above our expectations. She was excellent at returning phone calls and has great knowledge of loan products. I will definitely continue to refer to her.
Mathew Shaver of Fairway Financial said: Jason Whitehead and Alexis Abalos closed this purchase loan early (much to my surprise and pleasure). I never contacted them - they took the initiative to call me, the listing agent, with updates...Awesome!
Sharon Goodman of Realty Experts said: I am absolutely satisfied with the service and knowledge that Jason Whitehead and Alexis Abalos brought to the transaction. There is nothing that I could think of that they should improve on. Good job!
Ross Hider of All County Real Estate said: Jason Whitehead and Alexis Abalos has worked with with many of my buying clients and I have always gotten good feedback from my clients regarding their services. I will use Jason and Alexis in the future for my clients who need mortgage services and are not already satisfied with their choice in Lenders, which happens often. Their personal touch is important and he works well with clients who are unsure of market conditions and choices.
Carol Sorenson of Coldwell Banker said: This turned out to be the most amazing COE I have ever had in 30 years - we got short sale approval around 10:00 on Friday morning, the funds were wired (the wiring had been set up in advance so there would be no delay), escrow set up recording by noon and we closed that day. Amazing work by Jason Whitehead and Alexis Abalos and West End Mortgage Group to close on June 30 - now the buyer will receive first time home buyer credits. You did a FANTASTIC job, and I have referred you to other agents in my office. You are the very best - I recommend you highly.
Dan Christensen of Keller Williams Realty said: This was a short sale and had everyone anxious. The buyer needed to close by June 30, however, the lender didn't give approval till mid-moring of the 30th. I thought "there is no way we can fund and close on the same day we got approval - especially because it was the 30th and everyone was trying to do the same thing. Nevertheless, within an hour of me faxing the approval to Jason, this loan funded! Unbelievable!! We did, in fact, close on June 30th! Great job, Jason Whitehead and Alexis Abalos!
Karl Bascos of Red Carpet Realty said: Jason Whitehead and Alexis Abalos were great! ... Always looking out for the Buyer's Agent, and doing the shopping for the lowest rates for the Buyer's new loan.
Katrina Dodson of Connect Realty said: Closed as scheduled, as promised. Thank you Jason Whitehead and Alexis Abalos.
Debbie Toon of Aloha San Diego Properties said: I use Jason Whitehead and Alexis Abalos for all of my personal and family loans as well as for any of my clients who do not come to me with their own lender. I find them and West End Mortgage's services to be excellent. They are very knowledgeable about the current lending market and about which loans would work best for each situation.
Tess Garcia of House to Home Realty said: I appreciate Jason's patience and diplomatic manner through-out this long and difficult transaction. Jason Whitehead and Alexis Abalos gave us the confidence that the escrow would close.
Debra Hamerdinger of Whissel Realty said: Without their expertise, my client would not have been able to purchase their new downtown comdo. Jason Whitehead and Alexis Abalos dealt with every issue quickly and professionally. Their honesty and hard work was appreciated and I would not hesitate to refer my clients to Jason and Alexis again.
Joseph Lerner of Keller William Metro said: Jason Whitehead and Alexis Abalos did a great job staying positive and working through the myriad of lender requirements to get our loan closed.
A. Pearl Spriggs of Prudential California Realty said: Jason Whitehead and Alexis Abalos are the consumate professionals in that they are always willing to go the extra mile to "get the job done". They respond promptly to any queries you might have and are quick to solve any problems that might arise. I recommend them highly and will not hesitate to use them again.
Lynn Hamilton of The Real Estate Shoppe said: The one thing that I appreciated was the prompt response with email or phone messages. I really appreciate that. I am highly satisfied with their performance: Jason Whitehead and Alexis Abalos
Steve Lemack of Realty Executives said: Kristen Nicholl is the best! I would definitely recommend her to my friends and colleagues.
Steve Bowers of Steve J. Bowers Real Estate Inc. said: When very unusual circumstances arose and the original loan applied for was impossible to get, she found another loan product that would work and closed the deal!
Jim Cromie of Century 21 Paul & Associates said: I have 20 years experience as a Real Estate Broker. I must say that Jason Whitehead and Alexis Abalos are exceptional their field. They have demonstrated a depth of knowledge regarding the products available to them that exceeds anything I have seen in my career. Jason and Alexis have recently funded a very difficult loan for one of my clients. I am delighted about it, but more importantly, my client is more delighted than I. I would not hesitate to work with Jason and Alexis in the future and I offer this note as a high recommendation to anyone considering using their services. Sincerely, Jim Cromie Broker Associate
Mary Beth Kennett of Re/Max Associates said: Kristen Nicholl is a joy to work with. She is very professional and knowledgeable. I would certainly refer her services to my clients.
Dana Barry of Keller Williams Realty said: I do my best to get all the buyers I work with to allow Kristen Nicholl to handle their financing. She's honest, hard working and always puts her clients first. It's critical nowadays to have a mortgage consultant that has a complete understanding of the ever-changing loan industry, that's why I recommend Kristen!
Jim Beitzel of Ascent Real Estate said: Contact with Jason Whitehead and Alexis Abalos was limited as I was representing seller. However, I understand that they handled our closing and loan for the contingent property. We had a successful close. I was very confident that the loan would close on time.
Sal Salas of Miranda Properties said: I will highly recommend that you should be able to direct the loan. Your level of professionalism is greatly appreciated. Thank you Mirna Rios for a smooth transaction.
Shawn VanMeter of Willis Allen Real Estate said: Great job on a VA loan with a first time buyer. You got my client a great rate while being super competitive with closing costs as well. Less than a week since we closed, and I've already sent you one referral. Can't get a better testimony than that. Thank you Jason Whitehead and Alexis Abalos.
Joe Ruiz of New Metro Realty said: I am highly satisfied with the overall performance of Jason Whitehead and Alexis Abalos. I was very confident that loan would close on time and the our clients would receive the best mortgage products and rates.
Debbie Toon of Aloha San Diego Properties said: Jason Whitehead and Alexis Abalos are very knowledgeable about many different types of loans and which loan works best in each situation. They will work hard to get the loan closed in as short as a time possible.
Dana Barry of Keller Williams Realty said: Working with Kristen Nicholl is always a pleasure! Knowing that she has everything under control relieves me of a lot of stress. It's great knowing that I have someone that knows exactly what she's doing and will do whatever it takes to get the job done! Thanks for the phenomenal service!
Ben Greenway of Ben Franklin Properties said: I am highly satisfied with the performance and professionalism of Elijah Orozco. I would definitely recommend him to other colleagues and friends of mine.
Troy Merkel of Ben Franklin Properties said: His professionalism and attention to the transaction from start to finish made the process of buying a home seamless and was able to answer any questions we had.
Mark Mills of Re/Max Real Estate Consultants said: You, Kristen Nicholl, have great patience and fortitude to get the loan funded.
Myrna Manaloto of RC Realty said: I am highly satisfied with Jason Whitehead and Alexis Abalos. They absolutely gave me the confidence that the escrow would close on time and were great at communication throughout the process.
Anthony Schmitt of Golden Pacific Real Estate said: Kevin Phillips has great knowledge in a very demanding market area. Downtown is never the easiest place to do business, but now I have someone who will get the job done.
Arlene Bagshaw of Coldwell Banker said: I am highly satisfied with Kevin Phillips and will very likely recommend my friends, colleagues, and other clients to West End Mortgage Group.
Debbie Eaton of Century 21 Award said: Kevin Phillips is a true professional and always available to us. We will continue to work with him whenever possible.
Keke Jones of Troop Real Estate said: Kevin Phillips was on top of all my client's questions. He replied in a timely fashion to all phone calls and emails. Job well done Kevin!
Paul Rathert of Coldwell Banker said: Kevin Phillips did a great job of communicating with myself and my client he responded quickly and professionally with email and by phone with my client. He was able to get the loan done and on time. Thanks.
Antoinette Embry of Pacific Pinnacle Realty said: As an agent, when a buyer client of mine is working with Kristen Nicholl, I have no worries what so ever. One of her best traits is that she pre-conditions buyers so that any little bump has been discussed and therefore difused.
Emma Lefkowitz of Quality First Real Estate said: Jason Whitehead and Alexis Abalos came to the rescue on a difficult loan and really helped my client to find the right funding and be able to buy the home he wanted. It was a long and stressful transaction, but they were helpful and communicative throughout the process.
David Gonzalez of Coldwell Banker Residential said: I am highly satisfied with Jason Whitehead and Alexis Abalos. I felt confident that the escrow would close on time because of the great communication throughout the transaction.
Debbie Toon of Century 21 Carole Realty said: I am highly satisfied with Jason Whitehead and Alexis Abaols on their knowledge of loan products available and their ability to close our escrow on time. The communication throughout the escrow was well above average.
Tess Garcia of House to Home Realty said: Jason Whitehead and Alexis Abalos have proven to be great "GO TO" mortgage consultants. Hope to close more transactions with them in my corner.
Cheri Jessup of Jessup Realty said: "Wow" is the first word that comes to mind on my recent closing with Jason Whitehead and Alexis Abalos. Their knowledge, attention to every detail, and their excellent communication skills were the major contributing factor in the successful closing of this complicated FHA transaction. Thank you!
Karl Bascos of Red Carpet Realty said: Jason & Alexis deliver the best level of service that you can get from a mortgage lender: from start to completion!
Melissa Dow of Del Realty said: It is always a pleasure to work with Kristin Bursian. I have the utmost confidence in her and I think we have a mutual respect for each other that shows strength as a team to our mutual clients.
Sharon Boyer of Realty Experts said: Jason Whitehead and Alexis Abalos were a pleasure to work with. They were on top on the transaction and made sure we closed. They were always professional and returned calls in a timely manner.
Kelly Howard of Coldwell Banker said: Great job in a tough climate! Thanks Jason and Alexis.
Brian Wood of Damico Realty said: Saying that Kristin Bursian is the most impressive mortgage consultant I have ever worked with is an understatement.
Colleen Coen of Century 21 said: Kristin Bursian helped with identifying clearly what the buyers/client wanted and needed and ensured that the transaction went smoothly. She returns phone calls on a timely manner and updates you throughout the whole transaction. I look forward to another great transaction. Thank you!
Debbie Brush of Brush Realty said: Outstanding communication throughout the process. Thank you Charman Wilson.
Humberto Sanchez of Realty World said: Mirna Rios was awesome. As with all deals "nowadays," there were some bumps in the road but she was able to navigate through with ease and grace.
Nickie Bascos of Red Carpet Realty said: Jason Whitehead is the best loan officer that can do the job in a very timely manner. We always receive the same professioanl treatment.
Brian Wood and Tim Bacino of Damico Realty said: Another closed transaction with Kristin Bursian! Impressed with Kristin's follow-up ... maintains transparency which is rare in the mortgage business.
Brian Wood and Tim Bacino of Damico Realty said: Kristin Bursian maintains strong dialogue throughout the transaction. She does not over promise!
Teresa Garcia of Prudential California Realty said: Jason Whitehead has excellent communication and closed before scheduled!
Donna Seals of Re/Max Associates said: My clients were really impressed with her (Kristen Nicholl). I would recommend it if she could clone herself.
Denise Keller of Prudential California Realty said: Kristen Nicholl is FABULOUS!
Nickie Bascos of Red Carpet Realty said: Jason Whitehead, Alexis Abalos, and West End Mortgage Group have excellent knowledge of the loan business. If they say that the deal will close, it will ... no matter what or how long it takes. Good feedback during the entire escrow process.
Dana Barry of Hill & Hill Realty said: I've been selling real estate for seven years and Kristen Nicholl is by far the best mortgage consultant I've ever worked with. She is very detailed and informative. I was never in the dark! Completely on top of it! Worry-free for me. Well done! I look forward to many more transactions with her.
Patty Doyle of Realty Connex said: As a Buyer's agent, I work very hard trying to match a client's needs with the right home. The lending I refer needs to compliment our efforts. My lender needs to be knowledgeable and experienced in order to get clients home loans funded. The HOA's, the occupancy, and the litigation of some buildings is a tricky balancing act that Scott Evans has finessed expertly. I appreciate working with someone I trust like Scott. Randy Foja's knowledge of the transaction and Scott's hard work were most helpful during our transaction. Love them!
Janet Shanner of Money Consultants said: Scott Evans kept the transaction alive because I believed in him. The buyer's agent did a very poor job with communication but she was smart to hire Scott to do the difficult loan for her client. He kept me well informed and closed the deal as promised. He returned all calls and was always helpful and polite. I will continue working with him whenever I get the opportunity. Scott impressed me. I was a mortgage broker but haven't done loans in two years. I can always spot someone who is faking it - Scott Evans is great and he will continue to get better with time. He's a keeper. He always called me back and was just great to work with.
Melissa Dow of Del Realty said: It takes trust, communication, and confidence in a business relationship. And now, more than ever, are these qualities necessary to complete a transaction. Kristin Bursian exemplifies all of these qualities and does so with a smile and enthusiasm. She is a pleasure to work with and I hope to have a strong, long, and prosperous working relationship with her!
Denny Ho of Prudential California Realty said: Scott Evans was able to get my clients a loan when no one else could. We were under a huge time constraint and Scott got the impossible done. I'd refer Scott to all of my clients.
Danielle Burland of Sand & Sea Realty said: I feel very comfortable referring friends and family beause of Elijah's great knowledge & customer service. What was most helpful was his reliability and knowledge of market conditions.
Agne Isidro of Vertical Village said: Elijah was extremely professional and got the job done even before the estimated closing date. My client got an amazingly low interest rate and was satisfied with Elijah's performance. I am thankful to Elijah for keeping me updated on the loan progress and being the first one to call me as soon as my client closed escrow.
Melissa Williamson of Prudential California Realty said: Dear Charman Wilson, at last, we were blessed with a relatively easy deal. Thanks so much for your assistance. You have certainly earned my loyalty by handling four of my deals consecutively without one single error on your end. It really gives me peace of mind knowing that you'll always execute your portion of the work in such an exemplary manner. As always, great thanks.
Melissa Williamson of Prudential California Realty said: Dear Charman Wilson, well, here we are at our third transaction. I'm so glad that you cold called me when you did; your services have become extremely valuable to me. This was a really tough one and you came through like a champ. At this point, I can't imagine referring any other mortgage broker to my clients.
Melissa Williamson of Prudential California Realty said: Dear Charman Wilson, thanks for helping to make our second transaction so successful. Although my client was determined to go with B of A, thank goodness you were there to pick up the pieces when their bank dropped the ball! My clients were so happy when you found them a deal even better than B of A's initial offering. You're the greatest. I'll be referring all of my clients to you from now on.
Nickie Bascos of Red Carpet Realty said: Jason Whitehead is the best loan officer there is! Excellent follow-up / update during the process; knows his business real well and an expert in real estate loan products and interest rates.
Agne Isidro of Vertical Village said: Elijah Orozco was extremely professional and got the job done even before the estimated escrow closing date. My client got an amazingly low interest rate and was satisfied with Elijah's performance. I am thankful to Elijah for keeping me updated on the loan progress and being the first one to call me as soon as my client closed escrow.
Cheryl Hernandez of Troop Real Estate said: Kristin Bursian, you have always pulled through some really tough situations. All your hard work is a blessing to me. I am so fortunate to have a lender like you, working by my clients side. Until we celebrate all our accomplishments throughout the years together, you have my biggest THANK YOU! I can feel our success in 2009.
Danielle Burland of Keller Williams Realty said: Working with Scott Evans and Elijah Orozco is such a pleasure! It enables me to do my job as a real estate agent; finding homes for my clients that they can afford while getting them the best loans and programs to fit their needs. I can always count on Scott and Elijah to provide professionalism and excellent customer service! Thanks guys!
Geri Vitale of Century 21 Award said: As a 1st time user of West End Mortgage Group, I was pleasantly surprised to see that their work on the job was as good as their marketing approach! My client was very pleased and even received a lower rate mortgage than originally thought. The team, Jason Whitehead and Alexis Abalos, worked diligently and received an A+ from me as a reward! I will refer anyone looking for a home loan.
Karl Bascos of Red Carpet Realty said: Jason Whitehead always treats my clients with respect and treats me like a close friend!
Tamara May of Century 21 1st Choice Realty said: I initially met Kristen Nicholl over the phone and then we met for a presentation ... I was impressed with her personality and attitude. Dear Kristen, I really appreciate your attentiveness with my client who was a first-time homebuyer. He was a challenging character who required a lot of patience and tons of explanations all through our tediously long short sale transaction. You were always there, as steady as a rock, and he was satisfied with your knowledge and expertise. He was difficult to manage and you were a perfect match for an insecure nervous client. Thank you again, so very much! This was our second transaction together and I look forward to many more.
Debra Hauser of Keller Williams Realty said: Working with Scott Evans and Randy Foja made this transaction so much easier. I had a client that came to me with their own lender and then they wanted to buy a Fannie Mae bank-owned property where they had to be pre-approved with the listing agents' preferred lender. Long story short ... they decided to go with the listing agents lender because they were going to save money. The preferred lender dropped the ball and almost broke the deal. Scott and Randy saved the deal and had the loan closed in 10 days! Great job Scott Evans and team at West End Mortgage Group.
Alida Crudo of Ascent Real Estate said: Scott Evans and Randy Foja did a great job. They responded to all my inquiries in a very timely fashion and gave myself and my client a great sense of confidence inhis product and in a timely close of escrow.
Steve Lemack of Realty Executives said: Good job!! - Charman Wilson keeps the agent and client in the loop!
Javin Hope of Re/Max said: When I first met Scott Evans, it was over the telephone. He completely took over all of my clients financial questions. He held conference calls when my clients was uncomfortable with all of us vendors including escrow on the line. I am amazed he was able to close in three weeks (21 days) and do such a great job with customer service. He is very knowledgable and knows creative financing well.
Mark Mills of Re/Max Associates said: My clients loved the high level of service that Kristen Nicholl provided. I know my clients will get great rates and service when working with her.
Christopher Sanders of Anchor Funding said: In the business that we are, communication is everything! Olimpia Topete is excellent, both in her knowledge and in keeping everyone informed about the status of the transaction.
Braden Posey of Weichert Realtors said: Your attention to detail, professionalism, and quick response to unforseen conditions made for a quick and profitable experience for me and my buyer. I will look forward to working with you and your company again soon. Thank you Scott Evans.
Alex Arce of McMillin Realty said: Olimpia Topete is a very knowledgeable professional. It's really tough to find a loan representative that will give you the time of day. Olimpia gives the utmost exclusive service to her clients. She treated all of my mortgage needs as her very own. Most importantly, she returned calls within the hour. I have heard nothing but good things from the clients that I have referred to her. My clients all tell me that she treated them like family. Thanks Olimpia. You're the best!
Keke Jones of Re/Max Associates said: My client and I were very impressed with Scott Evans's overall competence and service. Not only did we close the FHA loan on time, we closed 11 days early. Everything went so smoothly! I would highly recommend West End Mortgage Group to anyone looking for a stress-free loan process.